We all have our favourite high street shops as well as those
we try to avoid. A great shopping experience doesn’t just involve finding that
perfect pair of jeans but also feeling valued
as a customer and receiving assistance when we need it. We’ve all been in a
situation where the store is messy and overcrowded and the shop assistants are
nowhere to be seen - it doesn’t make for a good shopping experience and we
probably won’t want to go back there.
Luckily, the consumer group Which? has compiled a list of
the best and worst high street shops of 2013. Ladies fashion store Bonmarché
made it into the top five for the first time alongside Richer Sounds, the
Disney Store, Lush and the Apple store. Bonmarché also took the number one spot
in the ‘Clothing, Shoes and Accessories’ category. The report took into account
the whole customer experience from the quality of the products to the
assistance given by sales staff.
What have been your best and worst high street
shopping experiences this year?
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